Minimum = 28ms, Maximum = 36ms, Average = 30ms Packets: Sent = 132, Received = 109, Lost = 23 (17% loss),Īpproximate round trip times in milli-seconds: (… truncated output but the results pretty much the same, about 1/5 timed out) When I ping a popular site, I get a lot of lost packets: I'm in the top floor of an apartment so the external wires are not anything I've been able to inspect. I’ve use TCPOptimizer to set TCP/IP configuration, disconnected my router completely (to remove possibility that it’s interfering), checked internal wires and such to make sure everythign is hand tight and not crimped or folded.
I have read this site as much as possible with this slow connection and have tried a few things. Then, with no real known reason, things improve again for a while. I’ve powered it down and removed the battery and let it sit for a while, but that didn’t help either. I have called Comcast 3 times and have been told to disconnect my router, plug computer directly in to it, reset the modem, etc. My modem/telephony device is an Arris TM502G Could this be a cabling problem (connection to comcast?)įor the last week or so I’ve experienced intermittent periods (1 hour to 6 hours or more) when I’ve had extremely slow internet connection speed – to the point where even browsing the web is tedious (took 5 min to register for these forums). I've searched a bit in these forums while collecting this data and am suspicious of my second "bounce" in my tracert results.
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